Data & Privacy
This Privacy Policy explains what personal information 25ph collects from Filipino players, how we use it, and the steps we take to keep it secure. By using the platform, you agree to the practices described here.
Full Policy
When you register an account on 25ph, we collect personal information that is necessary to verify your identity and provide you with a safe gaming experience on our Philippines platform. This includes your full name, date of birth, email address, mobile number, and the payment details you use to deposit and withdraw Philippine pesos. We also collect technical information automatically when you use the platform, such as your device type, browser, IP address, and session activity — this helps us detect fraud, maintain security, and improve the mobile experience for Filipino players. If you contact our support team, we may retain records of that communication to help resolve your query and improve our service. We only collect information that is genuinely needed to operate the platform and comply with applicable regulations; we do not collect sensitive personal data beyond what is required for account verification and responsible gaming checks. All information collected is stored securely and handled in accordance with this Privacy Policy.
The personal information you provide to 25ph is used primarily to create and manage your account, process deposits and withdrawals in Philippine pesos, and ensure that the platform operates securely for all Filipino players. We use your contact details to send you important account notifications — such as transaction confirmations, security alerts, and updates to our policies — and we will only send you promotional communications if you have opted in to receive them. Technical data collected during your sessions is used to monitor platform performance, identify and prevent fraudulent activity, and personalise your experience where possible. We may use aggregated, anonymised data for internal analytics and product improvement purposes; this data cannot be used to identify you individually. 25ph does not sell, rent, or trade your personal information to third-party marketers under any circumstances. Your data is used solely to deliver, protect, and improve the services we provide to you as a player on the 25ph platform.
25ph may share your personal information with trusted third-party service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification services, and technology partners who support our infrastructure. These providers are contractually required to handle your data securely and only for the specific purpose for which it was shared; they are not permitted to use your information for their own marketing or commercial purposes. We may also disclose your information to regulatory authorities, law enforcement agencies, or other government bodies in the Philippines where we are legally required to do so — for example, in connection with anti-money laundering obligations or a lawful investigation. In the event that 25ph undergoes a business restructure or acquisition, your personal data may be transferred as part of that process, and you will be notified of any material change to how your data is handled. We do not share your personal information with any third party for advertising or profiling purposes, and we do not sell your data. Any third party that receives your data from 25ph is bound by confidentiality obligations consistent with this Privacy Policy.
25ph takes the security of your personal information seriously and implements a range of technical and organisational measures to protect your data from unauthorised access, loss, or misuse. Your account is protected by password authentication, and we strongly encourage you to use a strong, unique password and to keep your login credentials confidential at all times. Sensitive data such as payment information is handled through secure, encrypted channels, and we work only with payment partners who meet recognised security standards for processing Philippine peso transactions. Our platform is monitored continuously for suspicious activity, and our security team responds promptly to any identified threats or vulnerabilities. While we take every reasonable precaution to protect your data, no online platform can guarantee absolute security, and you use the platform at your own risk in this regard. If you believe your account has been compromised, please contact the 25ph support team immediately so that we can take appropriate action to protect your information.
As a player on the 25ph platform, you have the right to access the personal information we hold about you and to request a correction if any of that information is inaccurate or out of date. You may also request the deletion of your personal data in certain circumstances — for example, if you close your account and there is no legal obligation requiring us to retain your information. If you have opted in to receive promotional communications from 25ph, you can withdraw that consent at any time by contacting our support team or following the unsubscribe instructions in any marketing message. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable law. Please note that some information may need to be retained even after account closure for legal, regulatory, or fraud prevention purposes, and we will explain this to you if it applies to your request. To exercise any of your data rights, you can reach the 25ph support team at [email protected], and we will guide you through the process.
25ph may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable law, and the most current version will always be available on this page with the date of last revision clearly shown. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled. Continued use of the 25ph platform after any update to this Privacy Policy constitutes your acceptance of the revised terms. If we make a material change to how we collect or use your personal data, we will make reasonable efforts to notify you directly — for example, via email or a notice on the platform. For any questions about this Privacy Policy, your personal data, or how 25ph handles information about Filipino players, please contact our support team at [email protected]. You can also visit our FAQ page for answers to common questions about account management and data on the 25ph platform.
At a Glance
A quick summary of the key commitments 25ph makes to every Filipino player regarding their personal data.
25ph does not sell or rent your personal information to third parties. The data you provide when registering and playing on the platform is used only to operate your account, process PHP transactions, and keep the platform secure. You remain in control of your information at all times, and you can request access, correction, or deletion by contacting our support team.
Every account on 25ph is protected by secure authentication, and all payment data is handled through encrypted channels. Our team monitors the platform around the clock for suspicious activity, and we work only with payment partners who meet recognised security standards for Philippine peso transactions. If you ever suspect unauthorised access to your account, our 24/7 support team is ready to help immediately.
25ph will only send you promotional communications if you have opted in to receive them. You can withdraw that consent at any time, and we will honour your preference promptly. Essential account notifications — such as transaction confirmations and security alerts — will still be sent as they are necessary for the safe operation of your account on the platform.
Registration is free, deposits are in Philippine pesos, and the full platform — Sports, Betting, Slot Game, and Bingo — is accessible from your mobile browser. Your data is protected every step of the way.